Introduction

The ‘Certificate in People Management Skills’ programme consists of 24 individual skills training courses designed specifically for 'people who manage people' as part of their job role. It is a perfect skills development solution for people who are directors, managers, supervisors, coaches and anyone who manages and supervises people as part of their job.

Full details of each course and a full course brochure are available here

Step 1. Know yourself

• Course 1. Your role and what it involves
• Course 2. Your communication style
• Course 3. Your behavioural style and personality type
• Course 4. Your management and team leadership style
• Course 5. Your motivation and motivators
• Course 6. Your strengths and development areas

Step 2. Know your team

• Course 7. Stepping into the team’s shoes
• Course 8. Identifying team member communication style
• Course 9. Identifying team member behavioural style
• Course 10. Identifying team member personality type
• Course 11. Identifying team member needs

Step 3. Know your leadership approach

• Course 12. Analysing and interpreting information
• Course 13. Planning and goal setting
• Course 14. Creating a team approach
• Course 15. Motivating your team

Step 4. Develop your skills and adapt

• Course 16. Delivering effective feedback
• Course 17. Questioning and listening skills
• Course 18. Running effective 1-1 meetings
• Course 19. Running effective team meetings
• Course 20. Designing personal development plans
• Course 21. Designing development interventions
• Course 22. Coaching skills
• Course 23. Adapting to team member style and type
• Course 24. Adapting your team leadership style